Service Management Team Managers
£39,324 - £46,924 per annum
The Service Management section of The University of Edinburgh Information Services group is looking to recruit 2 team managers: Collaboration Services Team Manager and Enterprise Data Services Team Manager.
This is an exciting opportunity to join one of the best Universities in the world leading a team of experienced Service Managers delivering a range of services that enhance and support the work of the University.
As more of the University’s teaching and research becomes digital, the need to develop and deliver cutting edge services is leading to ever increasing demand in our IT Division.
Responsible for managing a team of Service Managers and Support Analysts, using an ITIL Service Management approach you will deliver a diverse range of IT services to the University and beyond, including a number of high priority services.The successful candidates will have a strong focus on effective communications, managing and developing staff, as well as contributing to technical and strategic discussions relating to the team’s service portfolio.
We are looking for an experienced IT service professional to manage the Enterprise Data Services Team and have Service Owner responsibility, including ownership of service roadmaps, development of strategy, operational overview and reporting for a range of centrally delivered services that relate to information management, especially in the areas of Business Intelligence, Data Management, Identity Management and related services.
Vacancy ref: 038241
Both posts are offered on a full-time (35 hours per week), open-ended basis.
Closing date: Friday 27th January 2017, 5pm (GMT)
For further particulars and to submit an application visit our website, which can be found by clicking the apply button.