Motor Claims Handler

Wheatcroft Sims Associates
From £14,000 to £17,000 per annum
19 Sep 2017
22 Sep 2017
Contract Type
ocation: Nottingham Start Date: Immediate Hours: Shift pattern between 8:00am - 6:00pm Mon - Fri Salary: £17,000 Essential: Previous experience with Insurance Our client based in Nottingham is looking for additional Motor Claims Advisors to join their growing team. You will assist clients from first notification of loss through to settlement of their claim. Role: · Take first notification of loss (FNOL) reports direct from clients · Accurately log all aspects of claim information into the in-house system · Identify and implement the most effective and convenient claim route for the client · Deal with all aspects of uninsured loss recovery (ULR) on behalf of the client · Ability to work under pressure to remain within service level agreements · Provide the highest level of service whilst promoting the core values of the company · Liaising with other departments within the business to ensure the claim is dealt with swiftly · Adhering to regulatory policies and guidelines at all times Skills and Experience: · Experience within the Insurance industry would be a distinct advantage · Working knowledge of processing claims · CII qualifications desirable · Highest levels of customer service · Great communication skills by telephone and in written correspondence · Empathy when dealing with customers who are upset following a car accident Wheatcroft Sims operates as an Employment Agency. This job was originally posted as