Inbound Customer Service / Collections Agent

Search Consultancy
£17000 - £17100 per annum
11 Nov 2017
11 Dec 2017
Contract Type
Inbound Customer Service / Collections Agent - Bolton

START DATES: November 27th and December 4th

Hours -35 per week - flexible between 8am and 8pm Monday to Sunday

We are looking for strong, resilient customer service advisors to join our busy team in Bolton.

You'll enjoy working at our professional contact centre where helping people is always number one. The benefits are great too, with a starting salary of up to £17,167.

Your role will be to talk with customers who are having difficulty paying their bills. Acting as a retentions and collections advisor you will be talking to customers over the telephone and setting up and maintaining affordable repayments plans for them by understanding their individual circumstances and agreeing on the best course of action.

You will also help customers by handling queries as well as carrying out regular reviews to make sure their payment arrangements are still suitable.

Our rapidly growing organisation is keen to bolster our team with experienced customer service experts. You don't necessarily have to have worked in a call centre before and if you have relevant customer service experience gained in another environment then you'll be a great addition to our team.

We offer a range of shift patterns between the hours of 8am and 8pm Monday to Sunday with something to suit everyone. Great benefits and opportunities for reward are available

Interested? Then contact our recruitment team today to find out more and to secure an immediate interview. Click to apply!

* Performance related bonus of up to 10% of your salary
* 32 days holiday (inclusive of bank holidays) rising to 36 days
* Pension Scheme
* Life Insurance
* Dress down Friday's
* State of the art recreational area with access to free Wi-Fi
* Employee Discount Scheme

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.