A fast-growing national cancer charity is recruiting an:
An Assistant Services and Supporter Care Administrator to deliver a supporter thanking programme and the highest standards of customer care
Aylesbury - based; Part-time (21 hours per week)
£14,000 to £16,000 per annum (pro rata) (depending on experience)
The Lymphoma Association is a national charity which provides information and support to people affected by lymphoma – the fifth most common cancer in the UK. We also work with and support the healthcare practitioners who care for lymphoma patients.
We are looking for a customer service professional to deliver the supporter thanking programme and help achieve the highest level of recognition for our donors and fundraisers.
Applicants will be warm and engaging and committed to developing long-term relationships with the charity’s supporters, most of whom have been directly affected by lymphoma. You will have experience in working in a customer facing administrative support role (helping to maintain customer loyalty), a strong eye for detail and creative writing ability to convey sensitively the impact of donations in thank you letters. This is an ideal opportunity for anyone looking to make a difference for people coping with cancer and to start a career in the charity sector.
The Lymphoma Association has a positive and compassionate culture. Our vision, mission and values are embedded in all that we do.
Everyone affected by lymphoma will receive the best possible support, treatment and care.
Through information, education, support and influence, we will make sure no-one has to face their lymphoma alone.
Our organisational values
The Lymphoma Association works to a clear set of values in everything that it does, as follows:
SPECIFIC about lymphoma
Specialists – in lymphoma
Proactive and ambitious – in bringing about change for people affected by lymphoma
Empathetic and caring – about people affected by lymphoma
Confident – about what we can achieve
Inclusive and representative – of people affected by lymphoma
Focused and clear – on what we need to achieve
Influential and empowering – in what we do
Collaborative – in how we work
Staff receive excellent benefits such as generous annual leave entitlement, enhanced entitlements to sick pay and maternity/paternity/adoption leave and pay, and access to a life assurance and permanent disability insurance scheme.
For more information, please visit our website www.lymphomas.org.uk/jobs - where you will find the documents needed to apply for the role.
Closing date for applications is 5pm on Wednesday 31 January 2018. Interviews will be held on Thursday 8 February 2018.
We are an equal opportunities employer and encourage applications from all sections of society.
The Lymphoma Association is a registered charity in England and Wales (1068395) and in Scotland (SC045850).