Customer Service Advisor - 12 hour Nights, 4 On, 4 Off

7 days left

Location
England, Greater Manchester, Didsbury
Salary
Up to £20500 per annum
Posted
12 Jan 2018
Closes
26 Jan 2018
Ref
00077920
Contact
Recruitment Genius Ltd
Contract Type
Permanent
Hours
Full Time
This award-winning Online Casino business has been leaders in their target markets for 13 years. They are looking for a highly motivated, Customer Service specialist to join the team.

Key Responsibilities

- Servicing all inbound contact; predominantly via Web Chat, also using Email and Phone, striving for First Contact Resolution and maximum customer advocacy
- Playing an active role in customer retention, using knowledge of the business and your initiative to offer rewards and incentives
- Liaising with other departments whilst maintaining full ownership of the customer's query
- Welcoming and verifying new customers

The successful candidate will possess

- An engaging personality, someone who will naturally gain rapport with our varied customer base
- A team player, we have a supportive, 'family' culture
- Excellent written and verbal customer service and interpersonal skills
- The ability to work under pressure and multi-task during busy periods
- An ability to learn and operate multiple systems
- A minimum of 1 years experience working within a Customer Service capacity

The shift pattern currently available is -

- 12-hour evening shift from 7pm to 7am, 4 days on, 4 days off

They offer

- An excellent basic salary of £20,500 with a bonus of up to £250 per month and regular team incentives
- A competitive pension scheme
- A company-funded health scheme
- Great prospects for career progression.
- Free parking, free fruit, free tea and coffee and lots more besides!

Get the Recruitment Genius Advantage today. As the UK's largest online recruitment advertising company placing more candidates than anyone else.

Apply for Customer Service Advisor - 12 hour Nights, 4 On, 4 Off

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