Travel Centre Advisor
Travel Centre Advisor (Halifax) 37 hours per week
Grade E SP1-4 £17,558 - £20,330 per annum
Based in Halifax Travel Centre
Closing Date 20th February 2019
Joining our team of customer service professionals in our busy Travel Centre at Halifax Bus Station, you’ll provide a high level of customer service to the travelling public. This will include the sale of tickets, passes and providing advice for tourists and passenger information for bus and rail services.
You will be enthusiastic and totally customer focussed, able to work under pressure and to act on your own initiative. Applicants will also be used to handling cash and dealing with several jobs at the same time. With excellent communication skills you will be able to demonstrate a track record of working with the public. Ideally you should have a good grasp of the bus and train network in West Yorkshire and knowledge of computer systems. You will be required to cover the hours and days required to provide an appropriate level of customer service (this will include Saturdays).
For more information about the work of WYCA, please visit www.westyorks-ca.gov.uk
West Yorkshire Combined Authority (WYCA) has a flexible and encouraging approach to helping you achieve your best work/life balance and career goals with a range of benefits including a local government career average pension scheme, a free countywide travel MCard (zone 1-5) and flexitime working scheme.
We encourage applications from everyone regardless of age, race, gender, religion or beliefs, disability, gender identity or sexual orientation.
To submit your application form online please visit http://www.westyorks-ca.gov.uk/jobs/ by 20th February 2019.
Interviews will be held on 7th March 2019.
Given the high volumes of applications we receive we are unable to respond to all applicants, therefore if you have not heard from us within 4 weeks of the closing date please assume that on this occasion you have not been successful.
Candidate information will be retained by West Yorkshire Combined Authority for 6 months unless you make a request for this to be deleted.