Customer Service Advisor - Property Manager
LOCATION - Tunbridge Wells
Permanent - Full-time
We are looking for an EXCELLENT customer service individual who either has experience within property, or looking to embark within that industry.
You will be Working for the UKs largest property services group, and our Property Managers play a pivotal role in ensuring that our customer and clients receive the customer service they deserve throughout their time with us; so were on the lookout for those with great communication and relationship skills and a passion for property!
You will be fully managing your own portfolio of properties across any of our 60 brands, acting as a key contact for our tenants and landlords who require support throughout the duration of their tenancy. Were not just looking for good customer service; were looking for Property Managers who can adapt to the varying needs of our tenants and landlords.
You will need to understand property legislation and the role will involve working both as a team and individually, therefore you will be required to complete necessary administration to support your role.
Were the UK Market Leader with a national reach; so its only natural that the needs of our customers will vary massively. If influence and negotiation are skills that come naturally to you, youll thrive when youre communicating with our customers, partners and suppliers. Youll need to be able to build rapport with customers with ease; so confidence conversationally and in writing is vital. Similarly, you will have to own the confidence in your decision making capabilities - we want you to have ownership of decisions that will improve our customers journey.
You will be a team player and be able to work collaboratively with colleagues and partners to achieve individual, team and business targets, so if youre determined and driven you will want to not just meet targets, but SMASH them!
What you get in return for a career with Countrywide:
- 23 days annual leave increasing with long service
- Pension scheme
- Full training provided with excellent career progression opportunities throughout the business, including industry recognised qualifications (ARLA)
- Outstanding discounts across retail, entertainment, travel and health