Head of IT Delivery

National Trust
65000.00 GBP Annual
12 Feb 2019
20 Feb 2019
Contract Type
Full Time


We're leading an exciting period of change and improvement at the National Trust to make our IT services better and to continue to deliver upon our strategic goals. We're continuing to grow beyond our 5.4 million members and want to enable outstanding service and experience for our staff, volunteers and supporters. As Head of I.T. Delivery you'll be a big part of these changes.

What it's like to work here

We provide the best possible working environment for you throughout the building whilst also promoting and fostering a sociable Heelis Community. Do great things for us and we'll do great things for you and your career. Heelis is our central office based in Swindon, SN2 2NA.

What you'll be doing

You'll be accountable for the end to end delivery of IT services to our user community. This includes the delivery of IT programmes and ongoing enhancements to existing services. You'll shape the appropriate approach to get the desired outcomes, delivering using agile collaborative service teams.

You'll be responsible for managing project resources throughout the portfolio of services IT provide, in line with Trust strategic priorities. You'll manage stakeholder and sponsor communications, providing effective reporting across the organisation. You'll be accountable for delivering projects and change to the very highest standards through effective planning, prioritisation and communication.

You'll be managing capacity across IT and the wider Trust to ensure scarce resources are utilized effectively, and are available to implement change when needed. Implementing agile delivery of user centric services across the Trust, ensuring we achieve our vision - that IT will equip the Trust with the technology and information services we all need to do our jobs confidently.

Who we're looking for

  • Experience of diverse PM, Program Management of multiple projects, BA roles and increasing leadership responsibilities across major and multiple complex projects and programs
  • IT PM experience working on migration, Integration, Major Systems upgrade projects is essential.
  • Experience in complex, multi-site delivery projects
  • Strategic thinker can exploit opportunities to align to our strategies.
  • Strategic Direction - creates a vision for own area, supported by plans, roles and objectives.
  • Excellent leadership and management skills with the ability to inspire and coordinate diverse teams fulfilling multiple concurrent demands to time, cost and quality.
  • Ability to build a positive team climate, set clear objectives and readily share information.
  • Excellent interpersonal skills and communication skills, written and verbal including the ability to communicate with people at all levels.
  • Planning and organising - prioritize workload for the team and build plans.
  • Ability to negotiate, influence and manage expectations of executive board members and senior leadership teams.
  • Self-motivated with the enthusiasm and drive to ensure activities are completed.

The package


To find out more about the benefits we offer to support you, please follow:

Benefits include flexible working whenever possible plus free parking at most locations. You'll be entitled to discounts in high street stores and cinemas, National Trust shops and NT cafes, and have free entry to NT properties for you, a guest and your children (under 18).

Your health and wellbeing is important to us and is supported through generous annual leave and the option to buy additional days (minimum contract length applies), a cycle to work scheme, subsidised health cash plan and confidential access to a free support service 24 hours a day should you need it.

Your future financial health is helped by an employer matched - up to 10% of basic salary - contributory pension scheme and you can further your career with training and development tailored to you.

All of this and the opportunity to give something back to your community with up to 5 days of paid volunteering per year!

To find out more and to apply, please click the APPLY button.

Closing Date: 19 February 2018

Interview Date: 28 February 2018

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