Operational Coordinator

Recruiter
Finlay Jude Associates Ltd
Location
Horsham
Posted
06 Mar 2019
Closes
23 Mar 2019
FJA are currently recruiting for a fantastic new job opportunity for an Operational Coordinator that has excellent organisational, team management, motivational and leadership skills. Working as an Operational Coordinator you will provide leadership to achieve first class service delivery, exceptional quality and maximum efficiency in line with Company vision and values. As Operational Coordinator you will report directly to the Operations Manager. In essence you’re required to lead, manage and motivate a team of 60 field and office based staff. As a successful candidate you will have a great opportunity to join a well-established Company that can offer excellent career development opportunities. Responsibilities: Your duties and responsibilities as the Operational Coordinator: · Manage and motivate the team, building a culture of innovation and proactivity. · Manage area outputs including review of current performance against Service Level Agreements. · Strong champion of processes and data-driven decision making to ensure maximum productivity and efficiency. · Identify improvements where necessary and make recommendations on solutions. · Take ownership for resolving day-to-day team issues · Hold regular meetings to ensure effective communications to the department. · Through inspirational leadership engage, develop and train your team to consistently deliver exceptional standards, great customer service and strong financial controls. · Ensure correct forecasting for staffing requirements. · Field based performance auditing. · Report on issues such as staff development, training, quality, targets, service levels, productivity etc. · Ensure field based Health & Safety compliance. Requirements: · A background in customer service/operations management. · Energetic, flexible, collaborative, creative, hard working. · Exceptional written, oral, interpersonal and presentation skills. · Demonstrable leadership and team building skills. · Strong numerical skills with an analytical, problem solving mind set. · Be proactive, motivated and metrics driven. · Ability to work under pressure. · Adaptable to change. · Well-developed organisational skills. · An outgoing personality, conscientious with an eye for detail and an eagerness to learn. · An ability to motivate others. · An ability to multi-task effectively through accurate planning, prioritisation and utilisation of own time and that of the teams. · A willingness to be flexible and adaptable dependent upon the demands of the business dynamics. If you are looking for a fantastic career opportunity and want to work for a forward thinking Company then apply now with your current updated CV. Due to the high volume of applications we receive we are not always able to reply to all applications. If you haven’t heard back from us within 2 weeks then please accept that your application has been unsuccessful for the role we currently have advertised. This job was originally posted as www.totaljobs.com/job/85576567

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