Service Coordinator - Falkirk

Recruiter
dormakaba
Location
Falkirk
Salary
Up to £21,000 per annum + great benefits
Posted
13 Mar 2019
Closes
22 Mar 2019
Service Coordinator - Falkirk Hours - Monday - Friday, 8am - 5pm (40 hours per week) Salary - £20,000 - £21,000 per annum great benefits We are now recruiting for an experienced Service Coordinator to join our successful Service Branch, based in Falkirk, Scotland. At dormakaba, our Service department will service service and repair all brands of automatic door, manual door closers, industrial doors and roller shutters to the latest legislation, ensuring all buildings we look after are secure and your people are safe. Working out of our Scotland Branch, you will be supporting the Technicians by planning in any service request, whether that be reactive or planned works. Due to the reactive nature of the business, this role can be very fast-paced so we are looking for a experienced Coordinator, with great communication and organisation skills. You will be expected to schedule working for our Technicians, on a priority basis and liaise with customers and the wider Service department. Whether this be: planning in jobs, agreeing dates for quoted works, ordering materials and equipment to ensure jobs run smoothly, resolving complaints, and flagging issues where necessary, you will have excellent customer service skills to ensure we continually meet our customers expectations. In addition to previous experience in a similar role, you will be customer focused, a team player and have prior experience working on CRM systems. This is a fantastic opportunity, and we would love to hear from you This job was originally posted as www.totaljobs.com/job/85666707

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