Customer Service

Recruiter
Gi Group Recruitment Ltd Milton Keynes
Location
Milton Keynes
Salary
Up to £10.15 per hour
Posted
19 Mar 2019
Closes
22 Mar 2019
Gi Group's client is one of the most well-known household brands based within the logistics industry. Due to growth they are currently recruiting for a Customer Service staff to work in their Offices in Milton Keynes on a temporary basis. For this role you must be able to get to Caldecotte. The core of this role is customer service handling inbound & outbound calls regarding customer and client deliveries; you must have customer service experience and happy working within a busy environment. You will also have previous experience in working on Microsoft products and email communication. Key Responsibilities: On a day-to-day basis deal with enquiries concerning all aspects of collection and delivery. Liaise with depots, collections and centres. To be able to foster rapport and build relationships with depots, collections and all centres. Meet agreed targets for completion of work. Represent our client in a professional and efficient manner at all times. To ensure effective use of available resources by organising and monitoring workload. To use in house systems to answer & send traces including updating with information received from depots To ensure customers receive regular updates. To assist other team members and other teams when required. Your hourly rate will be £10.15 per hour, Monday to Friday, between the hours of 8am-5pm. Gi Group are committed to protecting the privacy of all of our candidates and clients. Following some recent changes to data protection laws we have updated our Privacy Policy. To view a copy and to help you understand how we collect, use and process your personal data please visit https://uk.gigroup.com/privacy This job was originally posted as www.totaljobs.com/job/85762228

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