Customer Contact Agent

Recruiter
Asure Recruit
Location
Chesterfield
Salary
Up to £17000.00 per annum
Posted
11 Feb 2019
Closes
27 Mar 2019
Customer Contact Agent Salary: Full-time equivalent salary starts at £17,000 and increases to £18,750 after passing probation (4 months) Hours: Part Time/Full Time positions available, either 20, 30 or 40 hours per week. We are looking for candidates who are flexible and willing to work evenings (4pm onwards) and weekends Location: Chesterfield Interviews happening immediately - start date Monday 11th March The Company: My client is a multi-award-winning insurance group based in Chesterfield, providing fantastic opportunities to develop and progress your career within a very exciting role. Full training will be provided so you will be multi-skilled to deal with different business areas. The Job Role: You will be the first point of contact for all incoming calls and E-contacts coming into the contact centre across the four main business streams. You would be expected to deliver the highest possible standard of customer service while demonstrating a calm, polite and confident telephone manner while adhering to all company procedures. Essential Skills: Excellent customer service and communication skills Ability to demonstrate a calm and professional attitude Excellent data inputting skills, literacy and numeracy Why work for us? 22 days annual leave plus bank holidays 5% pension contribution scheme Canteen on-site Lifestyle discounts (discounts with over 5,000 shops, restaurants and other retailers) Health care cash plan (cash back on everyday healthcare such as dental and optical) Life assurance 4 x annual salary This job was originally posted as www.totaljobs.com/job/85256612

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