The Open University

Liaison Line Assistant

Milton Keynes, Buckinghamshire
£18,940 to £21,220
10 Oct 2016
24 Oct 2016
Contract Type
Full Time

Liaison Line Assistant


£18,940 to £21,220

Ref: 12852

Based in Milton Keynes

Estates is responsible for providing and managing all of the Open University's land and premises across its’ National and Regional Centres.

Your duties will include dealing with incoming requests via the telephone, investigating queries or following up with Estates colleagues.  Your strong sense of customer care and excellent telephone skills will be invaluable in providing a responsive, efficient and helpful standard of service.  You will also be responsible for maintaining and updating the database of approved contractors, participation in operating a reception facility for booking in on-site contractors and dealing with visitors.

A strong customer-focus, enthusiasm, commitment and willingness to be flexible in your duties are essential in this role. Previous database experience is desirable, but full training and support on the systems will be provided. 

Closing date: Noon on 27 October 2016

Interview date: 8 November 2016

For detailed information and how to apply click APPLY or call the 01908 655511 (24 hour answering service) or email quoting the reference number.

We promote diversity in employment and welcome applications from all sections of the community.