Sales Order Processing Administrator - French Speaking

£18,000 - £20,000
10 Oct 2016
24 Oct 2016
Contract Type
Full Time

A fast growing company situated in Wetherby is looking to recruit a French speaking Sales Order Processing Administrator.

Our client is looking to recruit a full-time member of staff to provide administrative support to the Sales Order Processing and Customer Support team that will be selling products to non-English speaking customers. You will also be responsible for building relationships with customers and working collaboratively with your appropriate Manager.

Essential duties and responsibilities will include:

  • Process export and domestic (non FOB) orders in a timely manner and ensure customer requirements are met
  • Build up an established relationship with Hauliers and customers in order to deliver the best service
  • Create proformas and send to customers to secure prepayments
  • Respond to customer enquiries and coordinate information between customers, warehouse, and other relevant departments
  • Prepare all necessary shipping documents
  • Ongoing status updates to customers
  • Provide language translation support to colleagues and customers
  • Process new line forms/price amendment forms
  • Provide ongoing support to Account Managers, responding promptly to all requests
  • Interact with the finance team with regards to any pricing/invoicing issues
  • Keep customers up to date with new/discontinued items via the websites
  • Informing customers of discontinued items
  • Processing Sample request forms for Country Managers
  • Provide holiday and workload support as required

Our client is looking for someone who has prior experience in either a sales/marketing coordinator role or sales order processing/sales coordinator role.

Strong computer skills (Word, PowerPoint, Excel and Adobe) are required and it is essential that you are fluent in French.