Customer Service Administrator

Resource Management
15015.00 - 16500.00 GBP Annual + benefits
12 Oct 2016
19 Oct 2016
Contract Type
Full Time

Customer Service Administrator

Salary: from ??15,015 + benefits (28 days holiday + bank holiday, pension, flexi benefits)


Our client is the UK's largest mutual pensions, insurance and investment company. Group businesses provide around 9.1 million policies and employ 3,106 people across operations in London, Bath, Edinburgh, Wilmslow, Glasgow and Reading, with Group funds under management of ??93.8 billion.

They have an exciting opportunity for a Customer Service Administrator to join the Group Customer Services Division in Wilmslow.

Working within the Premiums and Servicing team you will be responsible for a range of administrative support duties relating to client policies.

These include;

  • Processing premium payments
  • Dealing with direct debit requests
  • Processing mandates and refunds
  • Dealing with Financial Advisor requests
  • Updating and amending policies

This is a varied administration support role and an excellent opportunity to work for a leading organisation within a role that will potentially have long term development and progression potential

Skills and Experience

  • Excellent communication skills both written and verbal
  • Organised and able to follow processes
  • Attention to detail
  • Previous experience within a similar administrative support role is an advantage but not essential.

To apply, please use the 'Apply Online' link below.