Sales Order Team Leader

Brewster Pratap
£20000 - £22000 per annum
15 Oct 2016
14 Nov 2016
Contract Type


Brewster Pratap are recruiting for a suitably experienced Sales Order Team Leader to join a busy team in Howden, nr Goole, to process customer orders and liaise with customers on a daily basis and supervise a team of 4 Internal Sales Executives. This is an exciting new opportunity and requires someone who has worked within a similar position within manufacturing who would like develop their skills further.


The supervisory duties include:

  • Ensuring all sales orders and enquiries are processed accurately and meet the required tight deadlines
  • Produce daily sales reports
  • Help deliver a 1st class customer service
  • Manage the credit note approval and returns process
  • Manage all escalated queries and complaints
  • Manage and administer customer account communication including pricing, deal renewals and product information
  • Manage the work rota

The general order processing duties include:

  • Accurately process sales orders and credit enquires in a busy working environment
  • Managing day to day existing customer requirements
  • Undertake standard customer and sales support procedures such as sample requests, returns/ collections and administering price confirmations
  • Maintain customer service records
  • Professionally assisting with customer enquiries such as product information, pricing and lead-times
  • Provide general office administration duties
  • Help resolve customer issues in a professional and timely manner to the mutual satisfaction of the customer and business

The skills and qualities that they're ideally looking for are:

  • Previous experience in sales order processing and a customer facing role
  • Supervisory/management experience of a team
  • Good written and verbal communicators
  • Accurate data inputting
  • Attention to detail
  • Confident IT skills and demonstrable experience of basic Microsoft applications
  • The ability to maintain a polite, professional and friendly manner at all times
  • Ideally someone who has worked within a manufacturing industry


Salary up to £22,000, 25 days holiday + stats. company pension

Brewster Pratap Recruitment Group focuses on the recruitment of talent in South Yorkshire, West Yorkshire, North Yorkshire, East Yorkshire, Lincolnshire and Nottinghamshire. If you are interested in discussing this job in more detail or any other aspect of recruitment and talent identification we would really like to hear from you. Please visit our website at for more information on Jobs or Recruitment.

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