Customer Service Advisors / Team Leaders
Do you want to work for one of the leading online Furniture Retailers who are growing rapidly year on year? It is an exciting time at Furniture Choice and we need caring, enthusiastic people to join our friendly customer service team. We are fanatical about customer service and believe our customers’ deserve the very best experience no matter what the situation or who`s right and who`s wrong!
You must have great enthusiasm, passion and be very caring, we can’t teach you this but we can coach you on how to deal with situations confidently and comprehensively. You can expect first class training as we take your personal development very seriously.
Thanks to our happy and driven team who are empowered to make decisions, Furniture Choice is classed as “Excellent” and achieves a consistent score of 9.2 on Trustpilot. We work extremely hard to achieve this and are proud to rate better than all other leading Furniture Retailers.
In return for your professionalism, we will of course pay you every month and we will also enjoy giving you the following fantastic benefits:A fun place to workPaid holidaysLong service bonus daysPension schemeGenerous product discountsRegular nights out
Of course it goes without saying that you will also get a Birthday card from us every year!
We also operate the following schemes:
Hours are Monday to Friday, 9am to 6pm (40 hours).
Applicants will be required to be flexible and be prepared to work additional hours at busy periods. Of course you will need to have excellent IT skills, a brilliant telephone manner and be able to communicate effectively with customers, colleagues and management.
Salary - £16,000 - £21,000 dependent upon the role and your experience.
This job was originally posted as www.totaljobs.com/job/66895181