Fleet Rental Manager - HGV Rental Manager - Trailer Rental Manager

TBS Recruitment Ltd
From £35,000 to £40,000 per annum Salary: £35k to £40k plus 10% Bonus
15 Oct 2016
14 Nov 2016
Contract Type
Fleet Rental Manager - HGV Rental Manager - Trailer Rental Manager is required by a major commercial vehicle rental and leasing organisation to manage a Central Rental Trailer team which is responsible for fulfilling our customer needs in respect of the timely allocation and provision of appropriate, clean and compliant rental trailers together with supporting trailer documentation, thereby enabling our customers to minimise their fleet downtime due to lack of trailer availability. The team will use their judgement to make decisions to maximise trailer fleet efficiency and minimise operational costs. To manage a team of 6, 2 front office admin, 2 back office admin and a scheduler/planner.
ROLE: Central Trailer Rental ManagerLOCATION: BirminghamBASIC SALARY: £34k to £40kBONUS: 10%
ROLE: ·Fleet Productivity

·Management of the Central Trailer Rental Team

·Managing Service Delivery Standards

·Centrally manage Rental commercial vehicle availability and sourcing through effective review, interaction, decision making and communication.

·Team interaction with Central Trailer Maintenance Team to manage compliance of On Rent fleet & RAG status of sitting fleet 

·Maximise utilisation of trailer fleet in line with plan dependant on time of year

·Zero trailers on rent without a PO

Ensure rates in line with prevailing rate structure or approved documented


·Remove team errors that lead to queries (rates / dates)

·Management of staff resources (front office / back office / planner) to cover peaks and holiday cover (in effect ensure resources are maintained to deliver maximum cover)

·Build for succession planning

EXPERIENCE REQUIRED: Min of 3 years’ experience of working in a Contact Centre or Customer Service environment (Essential)

Commercial trailer or trailer rental experience in related industry (desirable)

Experience in fast moving Asset utilisation environment

Strong interpersonal and communications skills, able to influence, build relationships internally and externally

Analytical with financial awareness and commercial acumen

This job was originally posted as www.totaljobs.com/job/66899073