OWL Telephone Account Manager

£17500.00 - £19500.00 pa
16 Oct 2016
14 Nov 2016
Contract Type
Brand Overview

Paymentshield provides customers with insurance products to protect their homes and lifestyles, through financial intermediaries.

Founded in 1992, we have over 20 years experience in designing and providing general insurance products. We are a UK based company, with a UK based Customer Call Centre at our head office in Southport, Merseyside.

Paymentshield put the needs of our policyholders above all else and 'Treating Customers Fairly' is at the heart of everything we do. We believe in protecting our customers' interests by offering a transparent, efficient and professional service and are constantly reviewing our service to identify areas for improvement.

In 2009 we became a subsidiary company of the Towergate Partnership Ltd, Europe's largest independently owned insurance intermediary.

Position Description

We are looking to recruit a Telephone Account Manager for Paymentshield in Southport.

The Postholder will maintain and/or develop existing and new relationships with Owl Financial advisers and managers to achieve an agreed sales plan.

- Make outbound sales calls on a daily basis to Owl Financial advisers and managers to switch on news advisers, increase sales for existing advisers and increase conversion in line with targets.
- Positively articulate company products, propositions and marketing messages to Owl advisers and managers.
- Work alongside OWL's face to face Business Development Manager to ensure manager contact strategy is delivered.
- Maintain an understanding of the direct insurance market in order to handle related objections.
- Complete the Owl fact find in Salesforce ensuring the information on is kept up to date.
- Understand and adhere to Paymentshield and industry compliance standards.
- Develop and maintain an understanding of Owl customer needs in order to assist the company in meeting its business objectives.
- Identify new sales opportunities for other products in the Paymentshield proposition.

Must attend all Owl regional road shows and workshops when required.