IT Service Delivery Manager - Central London

Certes Computing Ltd
City Of London
£50k - £55k pa + benefits
16 Oct 2016
15 Nov 2016
Contract Type
IT Service Delivery Manager required by a leading housing association in central London, who has recently embarked on a major three year transformation.

Role - IT Service Delivery Manager
Location - Central London
Skills - Service Delivery, Service Management, Problem Management, Major Incident Management, 3rd Party Management, some Supervisory/Team Leading/Line Management
Salary - £50,000 to £55,000 + benefits

The IT Service Delivery Manager will have a demonstrable background in service management in an end user environment, have demonstrable experience in improving services, including problem and major incidents, knowledge of managing 3rd parties, some supervisory/team leading/line management skills and strong communication, relationship building and stakeholder management competencies.

The IT Service Delivery Manager will be responsible for all aspects of service delivery and technical operations in relation to my clients 1st and 2nd line support team. You'll be responsible for delivering an effective, fit for purpose IT service to internal clients and process and procedural improvement to drive performance.

In return my client can offer a competitive basic salary and benefits and the opportunity to join a company making a difference to society who has embarked on a major transformation with significant IT investment.

Certes Computing (and all of its subsidiary companies) is committed to promoting equality and diversity in its business operations.