Customer Service Centre Advisor

Location
England, Greater Manchester, Manchester
Salary
£17250 per annum
Posted
17 Oct 2016
Closes
28 Oct 2016
Ref
00060112
Contact
Recruitment Genius Ltd
Contract Type
Contract/Interim
Hours
Full Time
Customer Service Centre Advisor
Fixed Term Contract until 31st March 2017
Salary - £17,250
Full time - 40 hours per week
Shift rota between 8am until 5.30pm

This not-for-profit organisation manages 13,500 council homes in North Manchester.

Their Vision is that "We will make a difference in north Manchester by helping to make it a place where people choose to live, learn and work. Affordable energy-efficient homes and strong community pride will make our neighbourhoods thrive".

These are their Values that sit at the heart of every action they take and every decision they make.
- Putting people first
- Supporting communities to be successful
- Spending money wisely

An exciting opportunity has arisen for a Customer Service Adviser to work within their busy Customer Service Centre on a temporary basis. They are looking for someone to provide an exceptional customer experience over the telephone and through our digital channels. This is a role which offers a great deal of variety on a daily basis, assisting our residents and customers with a broad range of enquiries.

The ideal person would be enthusiastic, hardworking, goal focused individual with excellent customer care and communication skills.

They are looking for a strong team player who also has a real sense of fun. Optimistic, with a can do and solutions orientated attitude. This is a rewarding but demanding role, but a role that enables you to really make a difference.

Ideally you will have customer service experience (face to face or telephone based) - this doesn't necessarily have to be in a contact centre / call centre.

If you would like to be considered for this challenging opportunity and believe that you have the skills required for this role, please visit their website.

Closing date for applications is: Thursday 27th October 2016 2016 at 12pm
Interview to be held: W/C 31st October 2016

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