Application Support

Defence Infrastructure Organisation
Sutton Coldfield
17 Oct 2016
31 Oct 2016
Contract Type
Full Time

Join the Defence Infrastructure Organisation (DIO) and have a future that matters: Be proud; Be challenged; Be unique. DIO is part of the Ministry of Defence (MOD). We play a vital role in supporting Defence by leading and managing the delivery of what the Armed Forces need to live, work, train and deploy on operations. Our people share the common goal of supporting our Armed Forces through management of the military estate. The Chief Information Office (CIO) department within DIO is currently looking for an Application Support to work within the Delivery and Operations Team. The post holder will provide second line support to users of the DIO Infrastructure Management System (IMS) and retained DIO applications. The IMS is an enterprise-wide solution automating and standardising processes and providing critical data for DIO to deliver its outputs and is therefore a critical tool Corporately and at an individual level in performing day-to-day activities. Main duties of the role include: -Support maintenance of DIO application hardware (IMS & retained). -Support the installation, configuration and maintenance of DIO application software (IMS & retained). -Support the installation & testing of application software updates and security patches. -Support the user & group management for DIO applications. -Support the investigation & resolution of DIO application incidents to agreed SLA targets. -Support the delivery of major releases for DIO applications (Including build, test & deploy). -Support the delivery of application change requests for DIO applications (Including build, test & deploy). -Support the data extract, transform, and load from external systems and other internal systems to DIO Systems. -Ensure data quality is maintained across all DIO systems. If you are interested in learning more about the responsibilities of this role please follow the link to apply through Civil Service Jobs for further information and details of how to apply. Some of the benefits to working for DIO include: -Professional and Personal Development of skills -Flexi-time scheme upon completion of 6 months service -Alternative working practices -25 days paid annual leave rising (1 day per year) to 30 days upon completion of 5 years' service -In addition to 8 public holidays per year you will also receive leave for HM The Queen's birthday -Generous maternity and paternity package -Highly competitive pension scheme -Most sites have good travel links with free car parking; many also have other facilities such as a Sports & Social Club, Gym and / or site shops -Opportunity to work alongside military colleagues For more information and to apply, please click the 'Apply' button