HR Helpdesk Administrator (SAP in HR)

Sopra Steria Recruitment Limited
25000.00 GBP Annual
17 Oct 2016
24 Oct 2016
HR & Training
Contract Type
Full Time

An HR Helpdesk Administrator is required ASAP to work for one of our IT Client. SopraSteria Recruitment is working with major IT services clients

Job Title: HR Helpdesk Administrator (SAP in HR)

Employment Type: Permanent

Location: Rushden

Pay Rate/Salary: ??25000 per annum

Role Purpose:

The HR Administrator role is required to deliver efficient and accurate administration across a variety of HR topics. Examples include providing a first line HR Helpdesk people management service to the business, all HR Operations administration and electronic employee records and systems.


  • Answering all first level HR queries
  • Effectively handling calls and emails from a shared system
  • Advising on policies, procedures and HR processes
  • Escalating queries to HR team specialist as appropriate
  • Taking responsibility for the query and managing expectations of the resolution
  • Responding in a professional and timely manner
  • Data entry - creation and amendment of all employees electronic records
  • Reporting - running scheduled and ad-hoc reports from the system
  • Production of contracts and related paperwork
  • Pre-employment screening and security checks
  • Ensuring system access creation and deactivation
  • Changes to terms and conditions
  • Payroll liaison
  • Employment reference requests
  • Systematic e-filing of all employee documentation
  • Undertaking specific regular and ad-hoc projects allocated to each team member
  • Cross skilling and rotation of duties within the team will take place, to ensure all team members are competent across the wide remit of activities
  • Administration of car fleet, including maintenance of SAP and insurance records, invoice processing and acting as first point of contact for queries, liaising with third party providers and payroll as required


  • HR administrative experience
  • Good SAP or equivalent database knowledge
  • Fully proficient in Microsoft Outlook, Excel, Word
  • Excellent communication skills, both written and verbal
  • High level of attention to detail and accuracy
  • Ability to organise own workload and to prioritise accordingly
  • Ability to work under pressure
  • Must be able to work under own initiative but also as part of a team
  • Ability to understand customer requirements and to respond to them in a timely manner
  • Posses a high level of personal integrity and discretion
  • Desire to consistently provide a professional HR service

Qualification/Certification requirements

  • Desirable - Any CIPD/CIPP qualification

Sopra Steria Recruitment Limited acts as both an employment business and as an employment agency.

Please Note: Shortlisted candidates would be contacted via Call/Email.

Apply now to know more..!