Reward specialist

High Profile Resourcing Ltd
From £40,000 to £48,000 per annum + benefits
21 Sep 2016
19 Oct 2016
IT, Recruitment
Contract Type
Reward Specialist Location Warwickshire Salary: £40 – 48k bonus benefits Our Client is a significant sized business and as such runs payroll and reward for over 4000 employees. We are looking for an exceptional individual to join the team as reward specialist. To oversee reward services and be the lead interface with the offshore team to ensure efficient timely and accurate processing of the rewards and benefits. The role: Offshore Team: Manage the day to day relationships with the offshore team to ensure effective working, efficient and accurate transactional processing and seamlessness of operation between the UK and offshore operations and effective service to internal customers. Workload Planning: Ensure effective planning for cyclical benefit activities and ensure optimum use of resources and timely delivery to internal and external customers alike. Process Improvement and Optimisation: Drive process improvements in the Reward activities to realise quantifiable benefits. Interaction with Payroll Lead: Maintain effective daily interaction with the Payroll Lead to ensure efficient and effective working. Metrics and KPIs: Be clear on the metrics and KPIs for Reward Services, ensure these are achieved and foster and support the process of continuous improvement. Issue Resolution: Ensure appropriate and timely resolution of issues raised by the offshore team to ensure efficient and timely transactional processing. Non-Standard Workload: Contribute to the execution of non-standard activities and ensure such additional workload in executed in a timely manner without prejudicing or compromising to other work Internal Relationships: Work effectively with the related teams and key customers such as HRBPs to avoid duplications and ensure a seamless working of the reward and benefits Process in shared services and seamless interconnectivity The person: Educated to Degree level or equivalent in Business/HR/Professional or Learning and Development areas Knowledge of all HMRC rules and regulations and similar in key areas such as Pensions / NMW / WTD Strong written and verbal communication skills. Previous experience of managing payroll through an outsourced model Knowledge of Employment law as applicable Strong interpersonal and facilitation skills Ability to utilise different approaches and skills with different customer groups Ability to set and manage customer expectations Able to identify and implement process improvements Strong networking and collaboration skills. Demonstrable passion and commitment to excellence in continuous improvement and quality Strong results orientation Openness and flexibility to change This job was originally posted as