Senior Account Manager

Ronan Resourcing
From £32,000 to £40,000 per annum DOE
24 Sep 2016
20 Oct 2016
Contract Type
Ronan Resourcing are currently working with a leading IT support and solutions provider based in Kent, offering their services to customers throughout the UK. Our client is currently seeking a Senior Account Manager to work within their vibrant sales team. They are looking for someone with sales experience and endless amounts of enthusiasm in order to help drive the company forward. The right candidate will have the ability to build long lasting rapport with customers and colleagues alike, and be willing to always go that extra mile. On a daily basis you will- • Manage and maintain customer relationships within the companies portfolio. • Undertake regular customer review meetings and feedback to the sales manager. • Work closely with the service department and proactively promote new services. • Ensure that individual KPI’s are met and strive to exceed these targets. • Work as an integral part of the Sales team to ensure that targets are met. • Feedback to Sales Manager of new opportunities with new or existing customers. • Continually seek out new business opportunities. • Ensure all client renewals are undertaken in a timely manner. • Provide unrivalled quality of service. • Attend quarterly individual performance review meetings with the sales manager. Ideally you will - • Maintain an excellent work ethic striving to exceed expectations and KPI’s. • Build long lasting rapport with allocated customers. • Monitor customer satisfaction levels and act accordingly. • Be presented in a professional manner at all times. • Report to the Sales Manager by way of weekly 1-2-1 reviews. • Predict monthly sales figures to the directors during weekly sales meetings. • Listen to customer needs and act accordingly. • Remain polite and tactful towards customers and colleagues. • Be responsible for maintaining a positive relationship between the company and the Customer • Ensure that personal growth and goals are in line with company standards. • Take a keen interest in customer background and business strategy. • Keep the company CRM up to date, record opportunities, activities and phone conversations on a daily basis. Key Competencies - • Minimum of 3 years’ experience in an account management role within IT sector. • Experience within the educational sector desired. • Excellent written and verbal communication skills. • Focused and target driven. • Investment in self-development and honing personal soft skills. • Personable and adaptable to any situation. • Ability to work well in a team environment while confidently able to work alone • Maintain high standards at all times of personal appearance, timekeeping, attendance and respect for company property. • Good commercial awareness. • Excellent ability to use Microsoft suite of programs, Email, Word, Excel, Powerpoint. • Holds respect for his managers, directors and peers of the company. • Maintains good personal health and wellness. This is a great opportunity for the right person - there is a busy client list ready to go and a fantastic commission structure If this sounds like you, please apply with your CV today. Immediate interviews available. This job was originally posted as

More jobs like this