Retail Assistant Manager

HR GO Bishops Stortford
Central London
£18k pa + 2%commission on psonal sales
17 Oct 2016
16 Nov 2016
Contract Type
Retail Assistant Manager

This is an exciting opportunity for a Full Time Retail Assistant Manager to join this well established, high-end Italian Stationary company based in Covent Garden. Reporting into the Manager, you will assist them with the smooth and efficient running of the store.

Salary - £18000pa plus 2% commission on personal sales


Selling & Sales

- Maintain and increase the sales figures.
- Identify customer needs.
- Any missed opportunity to be reported to the Manager.
- Ensure that "The sale" is completed courteously at all times.
- Deal with telephone enquiries efficiently and promptly.
- Follow up with customers when necessary.
- Authorise a discount on merchandise if warranted.
- Encourage the use of "Add on" sales.

Departmental Procedures

- To deputise for the Manager in his/her absence.
- To have respect for and maintain a thorough knowledge of stock.
- Ensure that the stock is clean, tidy and well presented in store at all times.
- Assist in stock work, stock counts and stock takes when necessary.
- Assist in checking in deliveries.
- Assist in transferring stock.
- Assist in maintaining shop floor and stock areas.
- Assist the Manager in the handling of cash, petty cash and banking.
- Assist with staff training.
- Assist in stock management - orders, ticketing, damaged merchandise, insurance quotes, top up orders of stock lines.
- Assist with merchandising and display of store.
- Liaise with head office / host store management.
- Assume responsibility for store key
- Relate any business opportunities.
- Delegate and motivate other staff members.
- Pass onto Manager any queries if you cannot deal with them yourself.
- Watch our for and deal with theft immediately.

Company Procedures

- Be aware and keep to company regulations.
- Be able to identify members of the management team.
- Maintain the required standard of dress and appearance.
- Ensure everything is done efficiently and to the best of your ability.
- Have a solid understanding of all administrative procedures.