Contact Centre Programme Manager

Deltra Recruitment Limited
£60k - £65k pa + pension, bonus etc
17 Oct 2016
16 Nov 2016
Contract Type
Deltra are pleased to be working with a leading Nottingham based Financial Services company as they undergo a period of transformation and endeavour to recruit a Programme Manager.

This Programme Manager professional will be responsible for delivering on a major multi-million pound contact centre transformation and as such will need to have worked on a contact centre transformation in the past. The ideal candidate must also have demonstrable experience in end to end programme delivery.

Other requirements include:

- Experience carrying out a similarly levelled role previously
- Experience dealing with Contact Centre related technology
- Evident experience of portfolio planning processes and methodologies
- Strong stakeholder management skills
- A deep commercial understanding
- Extensive experience managing tier 1 vendors & suppliers
- Experience stabilising and/or recovering programmes
- Experience managing multiple work streams
- Experience handling multi-million pound programmes

If you fit the above criteria please apply using the links below.