Customer Development Specialist

Pmn Public Relations Ltd (Bucks & Berks)
High Wycombe
£18750 pa
17 Oct 2016
16 Nov 2016
Contract Type
Our client, a friendly and professional medical company based in High Wycombe, is looking to recruit a Customer Development Specialist to join their team.

This is a busy and varied customer service position where you will be managing current customers and making sure they get the highest level of service.

Key Responsibilities:

- Providing excellent customer services to clients at all times
- Managing own database of clients
- Calling clients on a monthly basis to ensure they have enough supplies and are happy with the service
- Identifying business opportunities
- Following up on marketing campaigns
- General administration duties

Key Skills:

- Proven telephone based Customer Service background
- Experience of up-selling and cross selling/conversion of product use
- Proven excellent Database Management Skills
- Proven experience of managing high call volumes
- Excellent telephone manner
- Excellent communication, oral and written, skills
- Experience of marketing campaigns

Person profile:

- You will also be organized, enthusiastic and target driven.
- Able to work under pressure.
- Analytical and enquiring mind
- Possess influential and persuasive skill set

Please note that we will only contact those candidates that we assess as suitable for the positions we have currently available based on their experience, training and skills that they identify. If you do not hear from us within 5 working days from your registration, please accept our apologies but we are unable to help you on this occasion.

Bucks and Berks Recruitment is an equal opportunities employment agency and employment business that is serious about its compliance with legislation. Bucks and Berks is acting as an Employment Agency in relationship to this role (if the vacancy is for a permanent position) or is acting as a Recruitment Business in relationship to this role (if the role is for a temporary position).