Customer Advisor

Reed Specialist Recruitment (NEW)
£9.32 p hour
17 Oct 2016
16 Nov 2016
Contract Type
Pay & Benefits: £9.32p/hr equivalent to £16,962pa

Other benefits include; a quarterly bonus scheme, a generous holiday allowance, access to a private healthcare scheme, discounts on selected purchased or leased cars via the cars4staff scheme.

Shift Pattern: Flextra - totalling 35 hours per week. Hours of work are Monday to Sunday between 8am and 8pm and require candidates to be flexible across all 7 days. Training will be for the first 6 to 8 weeks and take place between 9am and 5pm, Monday to Friday.

Start Date: 21st November 2016

Assessment Dates: Either - 26th October, 31st October or 3rd November

We are looking for people who are passionate about customer service, who put customers at the heart of everything they do and every decision they make and are determined to make a difference.

As a Group that is celebrating its 250th anniversary, Lloyds play a part in the lives of millions of people and businesses across the UK with the purpose of helping Britain prosper. Telephone banking is about being there for our customers every step of the way. Friendly, positive and ready to help, you'll be more than just a voice at the end of the phone when a customer rings us. Whether they are calling to transfer money, set up a standing order or enquire about other products, you'll offer customers a warm welcome and the best information available and you'll have a role that matters.

As an ambassador for the bank you will work alongside your team members to provide an exceptional level of service, assist customers with their queries and offer solutions. The right candidates will have a customer focused mind-set and be a confident communicator. You may not have worked in customer services before but if you have the right attitude the training programme, along with ongoing coaching and development will make sure you're well prepared to be the best.

Take the next step towards a role that matters with Lloyds Banking Group and apply today.

Reed Specialist Recruitment Limited is an employment agency and employment business.