Calor Centre Customer Assistant - Neath

Broadbean (Calor Gas)
Neath Port Talbot
£16k - £17k pa + excellent benefits
18 Oct 2016
16 Nov 2016
Contract Type
Calor Centre Customer Assistant - Neath

Salary up to £17,000 + excellent benefits

Do you need some Calor in your life?

We truly believe that Calor is a great company to work for. Investing in our people's skills and knowledge is hugely important to us, and we encourage flexibility and innovation in a supportive working environment.

As the lead supplier in the UK LPG market, things rarely stand still for us. From humble beginnings Calor has continued to develop and diversify, ensuring that our service offering is expansive, progressive and relevant to our customers. Our people allow us to do that, which is why they are the heart of our business.

We are looking for a Customer Assistant to join our Calor Centre in Neath. As a Customer Assistant, you will play an important role in supporting and advising our customers and promoting our core range of products, using a sound base of both administrative and customer service skills.

It calls for energy and enthusiasm, with a keen eye for detail and the ability to use your initiative to complete tasks with minimal supervision.

Main Responsibilities would include

* Taking customer orders and entering onto our systems with a very high degree of accuracy.
* Dealing with customers enquiries both sales and account related.
* Dealing with customers by phone and at the sales counter.
* Promoting and selling our core appliances over the counter.
* Ability to think on feet and problem solve.
* Updating and monitoring Sales ledgers and Credit control for approx. 300 accounts.
* Producing and monitoring KPIs regarding debt, sales etc.
* Banking cash and ensuring till reconciliations are accurately recorded.
* Supporting logistical, sales and management colleagues.
* Producing weekly and monthly reports for various business activities within the Calor Centre.
* Good level of IT skills required Outlook, Excel, Word.

Ideally, you'll already have a good knowledge of LPG products - but if you have the right attitude towards sales and customer service, we can provide full training. Excellent communication, organisation and customer skills are all essential - with the computer literacy and numeracy skills to also deal with telephone orders, handle with cash reconciliations and process invoices.

If this sounds like you, please apply by clicking the link below.

We look forward to hearing from you!

To be considered for the above opportunity you must be eligible to live and work in UK.

Calor Gas Ltd. adhere to ethical recruiting methods ensuring that we do not discriminate against any candidate because of age, disability, gender reassignment, marriage or civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.