Solutions Support Team Leader

100% IT Recruitment Limited
£55k - 60k per year + Bonus + Benefits
18 Oct 2016
16 Nov 2016
Contract Type
Solutions Support Team Leader


£60,000 + Bonus + Benefits

We are looking for a Solutions Support Team Leader to join a leading IT Solutions / Managed Service Company based in Basingstoke.

You will be responsible for complex design, deployment, pre-sales and support of Solutions including Networking, Server and Storage and Backup Technologies for both internal and external customer base.

You will be a player coach as it were, so this is a hands on position but also Team Lead to

* Networking Solutions Specialist
* Storage and Backup Specialist
* Server Solutions Specialist

We are therefore looking for expertise in the following areas:

* Management and Planning

* Ensure team performance meets SLA's
* Establish Training and Development Framework for Solutions Team.
* Build strong relationships with internal stakeholders including management, other dept heads,
* Establish and develop ITIL 3 framework.
* Managing Pre-Sales Support, Design, Build, Test and deployment of shared infrastructure and complex services and solutions. Also 3 rd line support for internal and external infrastructure issues.
* Technical Skills

* Strong general Infrastructure skills

* Desktop Support, Server Admin with Active Directory and Domain Manage
* Security Technologies

* Networking Technologies - LAN, WAN and WLAN (Cisco Juniper or Dell)
* Storage Technologies - SAN and Backup (Dell EqualLogic or EMC)
* Virtualisation Technologies - VMWare or Hyper-v
* Unified Communications - IP Voice, Collaboration

You will lead the technical solutions team and so excellent communication and team work is a must. You should be highly professional, calm in pressurised situations and able to assist in all areas, across internal and external technical requirements.

You must have excellent Team Leader / Management teams and yet still happy to be hands on.

This is an outstanding opportunity with will go quickly, so please send your CV to me today.

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