Technical Support Engineer

£28000 - £30000/annum + Car, Pension, Healthcare
18 Oct 2016
16 Nov 2016
Contract Type
Dynamic and progressive company with an excellent reputation for high quality machinery has an urgent requirement for a Technical Support Engineer/Helpdesk Engineer.

You are expected to offer customers telephone support and remote diagnostic support – you will also provide technical support where needed to Engineers in the field and the sales team.

To be considered for this role it is essential you have previous experience of the CNC machine tool sector preferably along with the following:

? Formal qualification in a relevant discipline

? Experience of Technical Support, Field Service or Maintenance within a CNC Machine Tool environment – woodworking would be ideal

? Ability to interpret technical drawings

? Clear and effective communication skills

? Full driving license

? Good knowledge of PLC/CNC controls

This role would be ideal for a former Service Engineer who is now seeking an office based role or perhaps a Maintenance Engineer who has taken on more of a technical role in current position. There will be small amounts of travel involved to customer sites for further product training and to resolve any complicated technical issues.

You will be joining a well-established team - the right candidate will not only be technically qualified but also diplomatic, an excellent communicator and be able to work well under pressure as this is a reactive role.

This is a really exciting period to join a European leader as they continue to expand. They have already sold a record breaking number of machines over the last two years and with a reputation for providing the best the market has to offer alongside continually developing new and innovative products, there are genuine opportunities for further progression and development.

Based in Derbyshire, this role is commutable from within and around the following areas: Nottingham, Loughborough, Derby, Leicester and Coventry.

You can expect a salary c£30K + Car + Pension + Healthcare + Overtime.

This company is also recruiting for Field Service Engineers

For further information call Lei Hopwood on 024 76 (Apply online only) or 07715639155. Alternatively, email a copy of your current CV to quoting the above reference number.

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