German Advisor

Luton, Bedfordshire
18 Oct 2016
17 Nov 2016
Contract Type
We are currently looking for German speakers to join a big automotive company based in Luton.

Working in a team within a customer care centre environment, The Advisor will be responsible for the resolution of incoming contacts from all brand customers and Retailers.

The ideal candidate will have excellent written and spoken language skills in Swiss German and proven experience in customer service role.

General day-to-day duties include:

Handling native language customer contacts, including responding to incoming phone calls and correspondence in the form of letters, emails and faxes
Spoken and written language skills to native standard (including business correspondence), thorough understanding of the native culture
Delivering service excellence by efficiently problem-solving and reacting to customer situations in a professional, polite and clear manner
Ability to use English as second language during European multi-national meetings, for systems, performance evaluation and training purposes

Hours: 7.30-4.30 Monday - Friday (40 hours per week).

The positions will offer excellent career progression for individuals motivated to pursue a career with the company