Mandarin speaking Customer Service Advisor

Colchester, Essex
18 Oct 2016
17 Nov 2016
Contract Type
The Company:
Their winning combination of services have made my client the trusted partner to more than 45,000 organizations worldwide

Main duties:
To be the first point of contact for customers

The Role:
- To ensure professional interaction with customers at all times and follow the company guidelines
- To provide clients with accurate information on potential employees
- Conduct candidates background checks
- Analyse discrepancies and adverse information
- Collect and forward reference requests by email, fax and post
- Obtain feedback from quality control
- Work in a multicultural, team oriented, and performance driven, environment

The Candidate:
- Fluent in English & Mandarin (written & spoken)
- IT literate (Outlook, Excel, Internet…)
- Excellent communication skills
- Excellent organisation skills & attention to detail
- Able to work as part of the team with initiative and drive
- Proactive approach & customer-focussed

**Full training will be provided – also suitable to recent graduates