Brand Protection Client Manager EMEA with Fluent Italian

£30000 - £40000/annum
18 Oct 2016
17 Nov 2016
Contract Type
Brand Protection Client Manager EMEA with Fluent Italian
(Additional Fluent French useful but not essential)
Location: London EC1
Salary: £37,000 p.a. + £4,000 bonus (performance related)

World leading internet services and brand protection company requires client management focused individuals with at least 5 years client management experience with fluent Italian (additional fluent French useful but not essential), to work with leading clients in Europe.

We are looking for a professional Italian speaking candidate to work with our UK and Italian based clients that are motivated individuals looking for a challenging and exciting career in a rapidly developing field. This is a lively and collaborative environment within a dynamic, fast-paced company that are leaders in their field.

Job Responsibilities:
• Effectively manage full life-cycle of service engagement
• Create adaptive solutions to address specific client needs
• Manage client expectations and service requirements
• Effectively develop and communicate data-driven recommendations
• Leverage internal and external software tools at expert level
• Work closely with internal team to create monthly deliverables
• Quickly identify and adapt to industry trends and client requirements
• Some travel is required

Minimum Requirements:
• English plus fluent Italian essential, (Additional Fluent French useful but not essential)
• Strong analytical and communication skills
• Must be self-motivated, flexible, and adaptable to client & organizational changes
• Ability to work independently with minimal supervision
• Detail-oriented
• Works well under pressure
• Excellent time/deadline management skills
• Team player – ability to work with colleagues in multiple locations
• Minimum of BA/BS, Masters Degree preferred.

Preferred Job Qualifications:
• 5+ years of Client Service or equivalent experience
• Corporate Client Service and/or Consulting experience a plus
• Background in Account & Project Management desirable
• Knowledge of trademark laws and internet practices is a plus