French or German Customer Services Representative

£18000/annum £18k p.a. + benefits
18 Oct 2016
17 Nov 2016
Contract Type
German Customer Services Representative
Customer Services, Sales Administration, Customer Relationship management, Customer Care, Invoicing, Pricing, Order Processing, Stock, Ticketing Operation, Sports, Entertainment, Coordination, Quotation ,Documentation, Logistics, (CRM) systems, Order processing, Support,Sales, German
Salary: £18k p.a. + benefits
Location: Stockport, Greater Manchester
At commutable distance by car from Central Manchester, Warrington, Northwich, Cheadle, Macclesfield, Knutsford, M60, M56, Ellesmere Port, Cheshire area, Lancashire, North West
Ref: 411GF

**This is a circa 22 month fixed-term contract**

Please visit the French Selection UK website, vacancies section, search job reference:
Applications submitted on our website will come to us in the correct format, which means they will be processed faster & more efficiently by our team of consultants.

The Company:
Our client is a vibrant international company within the sports industry based in South Manchester.

Main duties:
To be the main point of contact for English and German speaking customers
To maintain and develop a strong relationship with clients

The Role:
-Responding quickly to all customer queries and identifying suitable solutions
-Maintaining strong relationships with customers and third parties
-Providing customers with detailed information about services & products
-Processing and updating customer information on the company's IT system
-Coordinating with various departments within the company
-Dealing with credit control & general administrative duties
-Translating relevant documents
-Handling customer complaints politely and efficiently

The Candidate:
-Fluent English (both written and spoken)
-Must be Fluent in German
-Having an interest in events/sports would be an advantage
-Previous experience within Customer Services desirable
-High level of commercial awareness
-Computer literate
-Strong administrative skills
-Excellent communication skills
-A dynamic personality and a team player
-A natural problem solver

Salary: £18K p.a. + benefits (25 days holidays, Pension scheme, Life Insurance) - Working hours: 9:00 am to 6:00 pm including 1hour lunch break.

French Selection UK - The leading recruitment consultancy specialising in the placement of French, German, Spanish, Italian and Russian speaking professionals and executives throughout the United Kingdom