Customer Account Executive

Hailsham, East Sussex
£18000 - £23000/annum up to £23,000
18 Oct 2016
17 Nov 2016
Contract Type
Customer Account Executive
Job ref: 60718 | up to £23,000 | Hailsham, East Sussex

The company

Based in a modern and purpose built facility, this well-established manufacturing business pride themselves on delivering an excellent service to all their customers. They strive to exceed customers’ expectations in quality, delivery & cost through continuous improvement and positive customer interaction.

The role

This is a brand new position due to company expansion. As a valued Member of the Client Care Team you will be managing a geographical territory and be responsible for managing existing client accounts as well as bringing on new clients with the support of an external Business Manager and the New Business Team. You will be responsible for ensuring customers receive an excellent service through good business practice and commercial viability of company terms of business, along with a strong company ethos of service and reliability at competitive prices. You will handle customer queries, process information and customer orders, keep accurate records of customer correspondence and communicate regularly with new and existing customers informing them of new services and products available to encourage repeat business.

Your experience

You will need to possess excellent communication and telephone skills plus be highly organised with good time management skills. You will have experience in a similar client or customer care role managing customer accounts together with strong IT skills, particularly competent in the use of MS Office including Excel, Word, Access Internet and email. A full UK driving licence is also essential.

More details

The Customer Account Executive job is based in Hailsham, East Sussex and is paying up to £23,000 according to individual skills and previous experience.

How to apply

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What happens next?

After applying for jobs, we will call you for a confidential chat to discuss the full job details and your requirements within 24 hours on the assumption your credentials fit the requirements for the role.

b3 local is a professional, friendly and progressive recruitment consultancy based in Heathfield, East Sussex. With a wealth of knowledge and experience coupled with a high level of customer service, we aim to provide an honest and professional approach to recruitment for both companies and candidates alike. All of our consultants have considerable experience in recruitment so you can be confident that they will have your best interests at heart when finding the perfect job for you. We cover three key job areas which are office / professional, sales / marketing and industrial / manufacturing