customer service advisor

£15000 - £16000/annum
18 Oct 2016
17 Nov 2016
Contract Type
Customer Service / Call Centre Advisor

Salary : £15000 to £16000 per annum plus fantastic benefits and incentives

Location: Portsmouth

Start Date: October / November 2016

Hours : 37.5 hours a week
Shifts between 8am and 8pm Monday to Friday , you will also work alternative Saturdays between 8am and 5pm

Dynamite Recruitment is proud to represent a well-established and hugely successful business based in Portsmouth
Our client are an employer of choice and pride themselves on the opportunities that they provide for employees looking to develop a career in the local area

Due to the growth of the business our client is looking to recruit Customer Service Advisors to join their call centre immediately
As a Customer Service Advisor you will be responsible for

* Working within a specialist team assisting customers with general enquiries
* Receiving inbound calls from customers with general enquiries related to products and services
* Responding to customer emails professionally and within agreed SLA agreements
* Liaising with third parties to investigate into customer enquiries and provide solutions
* Updating customers via telephone and email where necessary
* Up-sales - very soft sale to upsell additional products and services
* Administration to support customers enquiries

The ideal for this position

* Must have strong customer service skills
* Will have good computer skills
* Must be able to start Immediately
* Have worked within a challenging or targeted position previously
* Be looking for a career and want to develop

For an immediate interview / to hear more about the position please contact Fran Curtis / Submit your cv asap

Dynamite Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy