Online Development Manager - Business Travel

Prospects4Travel Ltd
London (South)
Market related
24 Sep 2016
19 Oct 2016
Contract Type
Online Development Manager - Business Travel, London, £40k - £45k Our client a Business Travel Management agency based in central london is rapidly expanding - they have tripled in size over the past three years – and now there building on this amazing growth by recruiting an Online Development Manager - Business Travel to help support a rapidly expanding client base. This is a great opportunity for someone who already has experience supporting and configuring online booking tools and would now like to make a move into higher-level support, training and implementation. If this is you, you'll also have a good understanding of the end-to-end travel management business process. The responsibilities of the Online Development Manager - Business Travel are as follows: Working in Business Travel you will project manage the implementation of online booking tools for new and existing clients Provide client, agent and staff training where necessary Provide first and second-line support for online booking tools Escalate and manage third-line support with suppliers Collate details of any errors and forward to the relevant departments for resolution Track progress on queries whilst keeping everyone fully informed Test new client configuration/booking tools Ensure all documentation for online booking tools and implementations are updated and distributed where applicable. The skills and experience required for the Online Development Manager - Business Travel are as follows: Support and/or implementation and configuration experience any or all of the following online tools: Concur, Evolvi, Trainline, Conferma and SABS Good knowledge of Galileo, although training can be provided Good understanding of business travel The ability to systematically analyse errors and suggest solutions Strong knowledge of MS Office, in particular Excel (formulas, pivot tables etc.) Organised, methodical kind of person who likes to share information and knowledge with the small team you'll be working alongside. The Online Development Manager - Business Travel role would ideally suit someone who is already a manager configuring online booking tools like concur or alternatively someone who has the experience of configuring Concur and would like to now move into Management. To apply for the Online Development Manager - Business Travel, please click on the link below or call Prospects4Corporate Travel on 0207 877 2700. Alternatively apply online via our website where you can register your CV, get job alerts and see all of our current vacancies. This job was originally posted as