Operations/ Service Manager - Electronic Security

Basic Salary Up To £40,000 + Bonus + Car + Benefits
27 Sep 2016
25 Oct 2016
Contract Type
The Chubb brand is one of the most recognised fire and security brands in the world. From fire extinguishers, fire detection and suppression systems to digital CCTV surveillance and intruder alarms, we provide a full range of innovative products and services to customers, including FTSE 100 companies. Chubb, a United Technologies, is a truly international, talent driven company focused on performance and results. We are committed to the continuing development of every employee; therefore we encourage and strongly support career progression, with opportunities for promotion within our organisation and throughout the wider UTC global group. We are now seeking an experienced Operations/ Service Manager, at our Croydon branch, to manage the field based electronic security service engineering team which provides CCTV, Access Control and Intruder Detection Systems service solutions across UB, TW, SW, CR, BR, DA and SE postcodes. The role will be office based at our Croydon site; therefore you will need to live in daily commuting distance of this location; but it will also entail field visits to customer sites. The key focus will be to ensure that contractual and budgetary commitments are met whilst delivering exceptional customer service to meet & maintain customer satisfaction KPIs and reduce contract attrition. The successful candidate will be a proven People Manager who is qualified in the installation and service of electronic security systems and electrical principles. You will have gained sound knowledge of both the Electronic Security Industry and in delivering high levels of customer service. You will also need to possess the stature and credibility to gain the respect of clients, staff and senior management and be comfortable in performing to KPI's and Targets within a fast paced, demanding business environment. We seek applications from talented and ambitious Operations Managers, Service Managers, Installations Managers, Branch Managers, Field Engineering Team Managers, Security Service Engineers, Systems Engineers who have proven experience of leading electronic security engineering teams and who live in daily commuting distance of Croydon. Chubb is an Equal Opportunity Employer. Please note that due to the high volume of responses that we receive for opportunities across the UK, we are unfortunately no longer able to respond to each application directly or to provide further individual feedback. We will however contact you should we select you to attend an interview. Should you not receive a reply from us within 4 weeks, please assume that your application on this occasion has proved unsuccessful. This job was originally posted as www.totaljobs.com/job/66723817