2nd Line Network Engineer / £25k-£30k

Recruiter
Amrec Recruitment Ltd
Location
Newark
Salary
From £25,000 to £30,000 per annum Plus benefits
Posted
27 Sep 2016
Closes
20 Oct 2016
Sector
IT
Contract Type
Permanent
I am looking for a customer service focused network professional to join my clients NOC and deliver service excellence in the following areas: -Escalated service operation support to 1st line engineers -Pre installation customer solution testing -Engagement with colleagues, partners and customers to resolve complex technical issues. -ITIL experience The successful candidate will be experienced in the following: -Qualified to CCNA/JNCIA or equivalent -Excellent analytical and problem solving skills. -High standard of customer care and experience -Experience with Broadband and Ethernet services -Network monitoring It is also desirable that you have: -Experience with Fortinet products -ITIL qualification -Minimum of 2 years’ experience working on a technical support desk -MCP, MCSE, CCNA or equivalent The role is based in the East Midlands region. Commutable from the likes of Nottingham, Grantham, Peterborough, Newark and Mansfield. This job was originally posted as www.totaljobs.com/job/66731052

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