Debt Recovery Team Leader

IPS Group
£24000.00 per annum
28 Sep 2016
22 Oct 2016
Contract Type
Due to expansion, our client based in the heart of Sheffield require a Debt Recovery Team Leader to join their team. Managing a team of approximately 10, as the Team Leader within the Collections department you will be responsible for managing the daily activity of the team as well as ensuring the team delivers first class service to the areas of the business they support. You must ensure that the team is meeting the required standard to comply with client and internal expectations and policies. You will provide a professional and informative primary point of contact for all customers, clients and third parties whilst maintaining the highest level of customer service. Supporting the Operations Manager, you will be responsible for the co-ordination of resources, management of daily workloads and productivity as well as achieving service level standards and optimising staff levels and ensuring maximum number of inbound and outbound calls. You must be a experienced Team Leader, with experience within debt recovery/debt litigation to be considered. Salary £24,000 further benefits. This job was originally posted as

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