Interim Retail Warehouse Operations Manager, Airline Services

From £30,000 to £40,000 per annum salary pro rata
27 Sep 2016
23 Oct 2016
The client; Airline Services The role; directing and providing oversight across the operations, warehouse, the Last Mile Provision and compliance services. Improving and e nsuring the delivery of operational requirements of their airline clients . Influencing and strengthening management KPI’s and associated SLA’s with all stakeholders. Liaising with clients to ensure the operations and supply chain are running smoothly. This is initially a 4-6 month contract with the possibility of being made perm. Main aspects of this role: · Overall responsibility for the operations, process and process improvements · Set up and manage new processes · Managing, influencing or supporting the contract management structure and resource to ensure that the day to day service of the airline clients and passengers is fulfilled on a daily basis. · Lead Auditor · Delivery of set SLA’s/ KPI’s · Some travel is involved Competencies / Previous experience · O perational or service delivery role - preferably airline operations · Retail warehouse management experience · Experience in managing teams · Experience in stakeholder management/ meeting customer expectations · Ensuring that contracts are complaint and meeting SLA’s and KPI’s · Ideally previous experience within; airline services logistics, supply chain, airline, warehouse, operations or retail food industry · Driving licence This job was originally posted as