Repairs Co-ordinator

DCV Technologies Limited
From £20,000 to £26,000 per annum £20,000 - 26,000
29 Sep 2016
19 Oct 2016
Contract Type
Repairs Co-ordinator Are you involved in the coordination of repairs or maintenance? Well if you are looking to make the step up into a truly global and prestigious Tier 1 Defence company then please apply. Working as part of the repairs team you will be responsible for:- · To process Customer returns after receipt through to agreement of a repair price and returning of goods · To issue quotations to customers taking due consideration of internal policies, procedures and authorisation limits. · To understand and interpret the customer’s requirements including quality, delivery, packaging etc. Also to ensure that these requirements are reflected throughout the product repair cycle. · To process customer orders onto the MRP system after liaison with production to ensure an achievable delivery date is given. · To issue order acknowledgements to the customer which accurately reflect the Company’s conditions of acceptance. · To handle customer order requires in a responsive and professional manner. Expectations:- · Maintain awareness and attend training courses as applicable for the purpose of Company and self-development · Assist in the provision of information, staff training and technical instruction as appropaiate. · To question and where necessary challenge constructively any instruction believed not to be in the best interest of the Company or its customers. · To satisfy the expectations and requirements of your primary customers · To work with your suppliers to ensure the correct delivery of your requirements · To continuously improve the accuracy and relevance of all operations associated data/information with the aim of meeting customers expectations and minimizing waste. This job was originally posted as