Technical Author / Technical Writer - Software Background

Bluetownonline Ltd
£27000 - £45000 per annum
29 Sep 2016
20 Oct 2016
Contract Type
Job Title: Technical Author Location: Aylesbury, Buckinghamshire Salary: £27000 - £45000 Dependent on Experience Job Role: The company is looking for a technical author/writer who will take ownership of the production of technical materials. This is a key appointment sitting at the crossroads of information flows in the company and the successful candidate will report directly to the Development Manager. They are looking for a Software Technical Author with a difference - someone who enjoys understanding the code as well as documenting it. Perhaps an aspiring app / web developer with excellent English / grammar skills and some experience of software / API documentation or an experienced author with an interest in coding - ideally C# / VB.Net and Javascript. You will be working closely with the software developers and support team and will need to quickly become familiar with a plethora of industry and software language specific terminology. Responsibilities: Taking all technical input from the development staff and other technical sources Understanding the documentation requirements of internal staff, resellers and end-users Maintaining all help and other technical documentation Managing release notices so that all software updates are accurately described and recorded Key Requirements: Excellent written and spoken English A clear, concise and organised writing style The ability to document and describe software functionality to a wide readership, some of whom will be non-technical The ability to acquire knowledge quickly, from written sources, discussions and project documentation General IT skills, including proficiency with Microsoft Office applications Excellent interpersonal and team-working skills Good problem solving skills Desirable Skills & Experience: Experience as a technical author/technical writer in a company that produces sophisticated software products Good university degree Understanding of modern software development techniques and standards Appreciation of VOIP and web interface technologies The Package: Starting salary £27K to £45K depending on experience Company Healthcare Scheme Stock Options The Company: The company is an industry leader in state-of-the-art, cloud-based contact centre and telecommunications technology. Their products include inbound and outbound switching, agent desktop scripting, media processing, voice recording, data management and reporting and integration services. This suite of components can be delivered as an integrated solution, or instead, partners can easily integrate individual components with their own architecture. Their products are used by leading call centres in over 50 countries around the world. Please click the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of; Technical Author, Technical Writer, .NET Developer, JavaScript Developer, Software Technical Author, VOIP Technical Author, Technical Reporter, Software Developer will be considered for this role. This job was originally posted as

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