Account Coordinator

Pertemps On Site
29 Sep 2016
28 Oct 2016
IT, Recruitment
Pertemps are currently seeking a Customer Service and Recruitment Coordinator to join their expanding team. We are looking for a trusted advisor, with strong and proven stakeholder skills - accountable for the design and delivery of the recruitment process ensuring hiring needs are met within KPI’s. Working on our client site you will support the Pertemps Team in key deliverables of recruitment, selection and support management of contract personnel. This is contract based role, sales skills are not required. You will need to ensure you have excellent time management and organisational skills along with the resilience and ability to work to very reactive deadlines. A key part of this role is the ability to work closely with the client and the workers delivering a high level of customer service without losing focus to the importance of client satisfaction and exceeding expectations. Main duties include: Developing and maintaining client relationships Attract and source candidates through advertising, networking and CV searching Undertake a search of web sites with a view to sourcing possible new applicants Obtain full job requirements from the client Selling candidates skill set to prospective managers Managing the full interview process Registering candidates to obtain reference and new starter information Organising induction & welcome meetings Be involved in all aspects of recruitment and Disciplinary and Grievance procedures Take ownership for the resolution of pay related queries Support worker welfare - including attendance and performance Managing attendance and maintaining our in house personnel database Working with the Pertemps team and client to fulfil their expectations and delivery of service Work in line with SLA and maintain KPIs The ideal candidate will hold the following skills and experiences: Interests in recruitment and contract management High levels of accuracy and attention to detail The ability to analyse data for trend comparison Excellent IT knowledge, specifically knowledge of Excel & Word Excellent organisation and planning skills A natural ability to communicate ideas and thoughts clearly and concisely as well as be commercially aware The ability to prioritise your workload Excellent customer service skills The ability to self motivate Ability to work under pressure and be flexible and adaptable in their approach to work Previous experience in Customer service / recruitment desirable Training will be given to the successful applicant, structured through a highly intensive program. This includes classroom based exercises in addition to 'on the job’ one to one tuition. The role is full time, Monday to Friday. Successful applicants will be based in Hinckley It is a mandatory requirement to complete a disclosure scotland background screening check to be considered for work assignments at Pertemps. This job was originally posted as