Training and Development Supervisor (Financial Services)

Circa £25k
29 Sep 2016
20 Oct 2016
IT, Recruitment
Contract Type
Training and Development Supervisor (Financial Services) Established in 2005, our client is a Retirement Solutions Company based in Leeds, offering retirement solutions clients over the age of 55. As a growing and respected brand that has been built on a foundation of customer advocacy, technical knowledge and significant marketing capabilities, they are working towards becoming a household name that is synonymous with excellence. Position: Training and Development Supervisor (Financial Services) Location: Leeds, West Yorkshire Job Type: Full time, Permanent Hours: 37.5 hours per week Salary: Circa £25k and generous benefits package About the role: An exciting opportunity has arisen for an exceptional person who has the ability to embrace and develop a culture of colleague improvement and personal development. You will identify training needs and support colleague improvement through providing written and verbal feedback, coaching, development and workshop delivery. You will work with the Equity Release, Pension Income and / or Mortgage sales functions to develop and maintain training and competence documentation processes that are efficient and relevant in line with the company’s training and competence scheme. You will highlight areas where internal standards are not being met and working with the sales function to investigate root cause and improve processes where necessary. Working with managers to provide coaching and feedback to individuals as appropriate working alongside Risk & Compliance to support the business in ensuring it complies with its obligations in relation to the regulatory bodies, company policy and procedures are also critical parts of the role. About you: You should have demonstrable financial services experience in a mortgage or financial advisory firm, with supervisory experience in this area being a distinct advantage. Alongside your excellent communication skills, you will also have to be able to work under pressure, manage your time effectively and work on your own initiative. You will need to have a diligent and thorough approach to your work as you will conduct file reviews and observe calls to ensure that internal standards are being consistently adhered to and keep detailed records of your findings. You may have experience of the following: Training and Development Supervisor, Financial Services, Learning and Development, Training and Competence, Mortgage Advisor, Pension Income, Equity Release, Coaching, Feedback, Compliance, Process Improvement, Training Needs Analysis, etc. This vacancy is being advertised by Easy Web Recruitment, the UK’s leading Online Recruitment Agency. The services advertised by Easy Web Recruitment are those of an employment agency. No terminology in this advert is intended to discriminate on the grounds of gender, race, disability, age, sexual orientation, religion, or belief, and we confirm that we will gladly accept all applications. This job was originally posted as