Sales Team Leader

Webhelp UK
30 Sep 2016
19 Oct 2016
Contract Type
Client: Sky Job title: Sales Team Leader Location: Falkirk Salary: Competitive base salary plus OTE and excellent benefits We're currently hiring for Europe's leading entertainment company and are recruiting Sales Team Leaders in our Falkirk Contact Centre. This is an incredibly exciting opportunity as you will be playing a key role in the development of a new department with a genuine chance to shape the way it operates. You will be rewarded with a very competitive salary and the ability to increase your earnings based on performance plus additional excellent benefits. There really couldn't be a better time to join us Your new company Webhelp is one of the UK's fastest growing customer experience outsourcers and is leading the way in an ever-changing world of communications. Working in partnership with Sky, we're looking to bring people on board who thrive on getting the best out of people and can motivate others to deliver results throughout their team to offer the best customer service in the country. Your new role As a Team Leader, you will lead a team of sales advisors to deliver great customer service. You will help to engage, motivate and inspire a sales team to always give their very best. Under your exceptional leadership, your teams will have what it takes to understand the customers' needs and be able to match those needs to Sky's products. Your team will be able promote Sky's products through great customer centred conversation, able to cross sell and up sell whilst adding value through service and most importantly exceeding customer expectations. You will enable your team to have the right blend of skills through coaching, performance improvement and continuous development. Demonstrating a passion for Sky products you will ensure your team are fully informed about the innovative products and excellent services available to customers, while working within a compliance environment. What you'll need to succeed? Previous experience of working in a customer focused sales environment along with a proven track record of demonstrable leadership and team management skills is essential. You will be results focused and committed to the values surrounding outstanding service delivery through effective people management. Sound interpersonal skills centred around communication and influencing is required. Excellent communication and rapport building skills are paramount, as well as attention to detail and the ability to identify a problem and provide a solution as well as selling effectively. What you'll get in return? You will be offered a competitive salary plus bonus along with a number of additional company benefits. Training and support will be provided from an organisation renowned for developing its staff internally. You'll experience an exciting and fast paced environment, within a digital and innovative organisation. What you need to do now? If you think you have what it takes then don't miss your chance to join us in our vibrant contact centre which provides excellent working conditions and a variety of call types. Click the link below to apply. This job was originally posted as