Service Manager

Competitive salary
30 Sep 2016
20 Oct 2016
Contract Type
Service Manager Location: Macclesfield Salary: Competitive Our Clients are looking for a dedicated Service Manager to support a multi franchise business. As a Service Manager you are accountable for the performance for the whole of the service function, you will support the General Manager in the development and deployment of the service strategy. Through doing this you shall ensure a sound financial performance by maximising service sales margin and profit. This opens up access to some of the world’s most famous vehicles, enabling you to continually develop your skills by training to achieve a full understanding of the latest vehicles and technologies. A Service Manager is fully responsible for all service related customer satisfaction by ensuring that all customers’ needs are met and that customer’ expectations are exceeded and all escalations are effectively resolved. We are looking for someone who will share our clients passion for customer service and constantly improving their service function by Achieving service sales targets. Control of direct department costs within budget. Coach and develop members of staff in the departmental plans and changes taking place. Identify and make changes to the service offering to improve customer satisfaction score. In return you’ll receive a competitive basic salary and package and on-going training and development. With your skills and experience, and our great brands and training investment, you’ll have everything you need to deliver for the customer and help make your career with us a success. This family run business believes in no late nights, no evening prospecting and as much time with your family as possible. Weekends work will be on a rota schedule. Apply online today Forde Automotive is part of the Forde Recruitment Group. This vacancy is being advertised on behalf of Forde Recruitment Ltd who in this instance are operating as an Employment Business. Unfortunately, due to the high volumes of applications we are currently receiving, we are only able to contact candidates who are successful in progressing to the next stage. If you have not been contacted within 7 days of your application, then please presume that you have not been successful on this occasion and continue to search on our website for future vacancies. This job was originally posted as