Freight Personnel
£22000 per annum
30 Sep 2016
20 Oct 2016
Contract Type
Sameday Transport Controller Guildford £22,000 FP/13021/PW A fantastic opportunity has arisen for a SAMEDAY COURIER CONTROLLER based in our clients GUILDFORD LOCATION The successful candidate would support in the control of a fleet of 50 vehicles and Sameday Courier drivers servicing the GU and KT postcodes including 100 pre-booked jobs on fixed routes and circa 150 ad-hoc jobs. You will implement and maintain service levels, dispatching jobs to the drivers and liaise with customers on a daily basis ensuring a smooth and professional service is provided at all times. You will be dealing with approx 250 bookings a day of which 30% are pre-booked, as a team of 7 with a 30 minute response time. You will be reporting directly to the Sameday Branch Manager, working alongside an Operations Manager another Controller and Customer Service Executives. To be the successful candidate for this exciting opportunity you will have a high level of experience gained from a same day courier background, you will be used to working in a fast paced environment and be extremely customer focused. You will have excellent communication and organisation skills. You will be able to work as part of a team as you will be working in a dual control operation and be able to work under your own initiative. You will also need to have a good geographical knowledge and experience working in a larger network Candidates will ideally come from a SAMEDAY COURIER background but candidates from an Express Parcels / Next Day Parcel / UK Transport / Aircraft Despatch / Breakdown Control / High Volume Engineer Control / Post Room Despatch or TAXI Controlling background will also be considered. This job was originally posted as